Customer Recognition System Weekly / Monthly / Yearly Customer Awards & Recognition

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📋 Overview

A comprehensive customer loyalty and recognition system for Ultimate POS that tracks customer purchases, social media engagement, and awards top performers on weekly/monthly/yearly basis.

🎯 Core Features

Customer Recognition System

Weekly/Monthly/Yearly Rankings based on sales and engagement Real-time Leaderboards with live scoring Period Finalization to lock rankings Award Management with manual or catalog gifts

Engagement Tracking

Social Media Activities: YouTube, Facebook, Instagram, Twitter Reviews & Referrals: Google reviews, testimonials, customer referrals Point System: 0-10 points per activity with staff verification Verification Notes: Staff documentation of engagement proof

Award Catalog

Gift Management: Create predefined awards with descriptions Stock Tracking: Optional inventory management for physical gifts Product Integration: Link awards to existing inventory items Image Support: Upload award images with preview

Scoring System

• Weighted Scoring: 70% sales + 30% engagement (configurable)
• Pure Sales: 100% based on purchase value
• Flexible Weights: Adjustable scoring ratios per business

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